Incorrect Grade Submission Notification Form

Please complete the Incorrect Grade Submission Notification Form below if you have claimed for your learners’ grades incorrectly.

Please note:

If the certificate has been claimed please complete the Incorrect Certificate Form
If the incorrect grades have not yet been banked, please contact your EQA. You can find details of your EQA on your quality and/or claim reports.

Centre Name *

Centre Number *

Centre Contact Name *

Centre Contact Email Address *

Centre Contact Number *

Qualification(s) (Name and Number) *

Batch number(s) *

Learner name(s) and Candidate ID numbers *

Units Affected *

How are the grades incorrect? *

Investigation

To help us understand the scope of the issue, please answer the mandatory questions below

How and when were you made aware that the grade submitted was not correct? *

Who submitted the grades? *

What actions have you carried out to investigate the root cause of this issue? Please provide a detailed response and evidence where appropriate. *

What was the root cause following your investigation? Please note: human error is not a valid reason *

Please tell us

What is your process for submitting grades? *

Please upload a copy of your policy here *

What additional checks have you carried out to ensure no further learners have been affected?

What actions have you taken to ensure that future grades submitted are accurate and correct? *