How to prepare for quality assurance reviews

This section provides you with the information you need to prepare for a quality assurance review.

Types of quality assurance reviews

Approval
Annual monitoring (AMR)
External quality assurance (EQA)
Moderation

To ensure you’re fully prepared assign a Programme Contact, who’ll be responsible for:

Co-ordinating the review with all staff involved in the delivery of the product(s) to include any satellite or sub-contractor centres
Agreeing a date for the review to take place
Sending information to support the review within specified timescales. Referring to the tiles below for information required.
Ensuring at least one Assessor and one IQA is in place for each product.
Ensuring support is provided to Assessors from an IQA who will ensure they are standardised and internally quality assure their assessment decisions
Ensuring staff attend mandatory training, where applicable
Collating information and evidence required to support the review
Reading and disseminating quality assurance reports. Reports can also be accessed via the Portal
Ensuring actions within quality reports are completed within specified timescales
Ensuring inactive learners are withdrawn in a timely manner
Ensuring learner marks are submitted within specified timescales, where applicable. Our Portal User Guide explains how to do this
Exploring our website and sharing information and updates with colleagues
Communicating with us ahead of reviews

We’ll send information and updates to your assigned Programme Contact. You can view your Programme Contact in the Portal. If this information has changed, let us know so we can update our records. It’s important you keep this up to date, so you have the information you need.

Additional Information and Support

Find out more about our additional support.

Additional reviews, training and events

Find out more about additional reviews, training and events.

Assessment regulations

If the qualifications you are offering have internal or external assessments, you must be familiar with the policies and procedures relating to these.