This course file example has been designed as a resource to support you as a centre.  All documentation should be personalised by centres; these are examples/exemplars only and need to be adjusted to meet your centres specific requirements. Please note that not all sections have exemplars/examples and the centre would be expected to use/utilise their own specific ones.

If you have any queries in relation to this document, please reach out and speak to NCFE Head Office; [email protected]  or your allocated regional sector EQA.

Your course file should contain quality assurance documents relating to the NCFE and/or NCFE CACHE qualifications which you deliver. 

The information in this file will be supportive evidence for Internal and External Quality Assurance processes. It should be kept up to date and reviewed throughout the year to ensure documentation is accurate and current.

Contents

Section One: Centre policy and processes

1.1 Management and Quality Assurance Plan

1.2 Organisational Chart

1.3 Centre Policies

1.4 Appeals documentation

1.5 Awarding Organisation communications including previous Review reports and associated Action plan (as appropriate)

1.6 Marketing

1.7 Risk Management

Download Section One

Section Two: Staffing

 2.1 Job descriptions

 2.2 Staff Induction

 2.3 Staff CVs

 2.4 Staff CPD records

 2.5 Staff signatures

Download Section Two

Section Three: Internal Quality Assurance

3.1 Team meeting documentation

3.2 IQA Handbook and Assessor Handbook

3.3 Qualification specifications

3.4 Learner induction process and Learner Induction documentation

3.5 Learner attendance records

3.6 Tracking

3.7 Timetables and Scheme of work

3.8 Standardisation

3.9 QA Sampling strategy, IQA plans and record sheets

3.10 Qualifications written by the centre (if applicable)

3.11 End of course questionnaires

Download Section Three

Section Four: Assessment

4.1 Assessment record paperwork – exemplar form

4.2 Record of Reflective account – exemplar form

4.3 Record of Learner observation – exemplar form

4.4 Record of Professional Discussion – exemplar form

4.5 Question and Answer Form – exemplar form

4.6 Witness Testimony Form – exemplar form

4.7 Declaration of Authenticity – exemplar form

Download Section Four